Changing domain DNS records

Domeno DNS įrašų keitimas

Starting September 1, Shopify sellers started receiving notifications that they need to check their domain settings for wildcard entries*. If you've received this message, read on to find out why this is happening and what to do about it.

DNS issues Shopify

The good news is that the problem is quickly solved :)

Why is this happening?

Starting August 1st, Shopify is taking a stricter look at domain settings to ensure security.

What should be done?

If you received a message, you should log in to your domain control panel and check your DNS records - the most common steps to take are:

  • The A record with an asterisk (*) in the name should be deleted, if any.
  • At the same time, check that all other entries are in order, according to this instruction .
    • The A record must point to the Shopify IP address: 23.227.38.65
    • There must be a www record of type CNAME with the value shops.myshopify.com
  • If you are using a new type of customer accounts or have another subdomain, be sure to check if there is a CNAME record for it as well, for example: account record of type CNAME with the value shops.myshopify.com .

It may take up to 48 hours for changes to take effect.